Privacy Policy

1. Introduction

Welcome to MySwapDeck ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, password, username, display name, and phone number.
• Profile Information: Location (city, state, country), bio, profile picture, and gaming platform IDs (PlayStation Network, Xbox Gamertag, Nintendo ID, Steam ID).
• Game Listings: Game titles, platforms, conditions, descriptions, and images you upload.
• Communication: Messages sent through our swap messaging system.
• Feedback: Bug reports, feature requests, and general feedback submitted through our feedback form.
• Payment Information: Billing details processed through Paystack (we do not store full credit card numbers).

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, and interactions with our platform.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies: We use cookies to enhance your experience and remember your preferences.

3. How We Use Your Information

We use your information for the following purposes:

• To create and maintain your account
• To facilitate game swaps and connect you with other users
• To process payments and subscriptions
• To send transactional emails (approval notifications, swap updates, payment receipts)
• To improve our platform and user experience
• To prevent fraud and ensure platform security
• To comply with legal obligations
• To respond to your inquiries and feedback

4. Data Sharing and Disclosure

4.1 We Do NOT Sell Your Data

We do not sell, rent, or lease your personal information to third parties under any circumstances.

4.2 Information Shared with Other Users

When you list games, other users can see your username, display name, location, profile picture, and trust score. Your email address and phone number are never publicly displayed.

4.3 Service Providers

We may share information with trusted service providers who assist us in operating our platform, including:

• Paystack (payment processing)
• Cloudflare (image storage and CDN)
• Email service providers (Zeptomail)

4.4 Legal Compliance

We may disclose information if required by law or in response to valid legal requests (e.g., court orders).

5. Data Security

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption for all connections
• Bcrypt password hashing
• Secure API routes with authentication checks
• Regular security audits

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.

Upon account deletion, we will remove your personal information from our active systems within 30 days. However, some information may be retained in backups for a limited period (up to 90 days) for security and compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications

To exercise any of these rights, contact us at support@myswapdeck.com.

8. Cookies

We use cookies to enhance your experience. Cookies are small files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some platform functionality.

9. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy applies only to MySwapDeck. We are not responsible for the privacy practices of external sites.

10. Children's Privacy

MySwapDeck is not intended for users under 18 years old. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us immediately at support@myswapdeck.com.

11. GDPR & Data Protection

For users in the European Union and other regions with data protection regulations, we comply with applicable laws including GDPR. Our legal basis for processing your data is:

• Contractual necessity (to provide services)
• Legitimate interests (to improve our platform)
• Legal compliance (tax, security, fraud prevention)
• Consent (for marketing communications)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of MySwapDeck constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: